Stuck on boot

In rare cases, the server may become stuck during the startup process. There can be many reasons for this, but it most often happens after installing updates that affect the operating system kernel. It can also occur if you make a mistake in the configuration files, such as /etc/fstab.

Regardless of the reason, it makes sense to keep two things in mind:

1. Typically, starting a server takes no more than 5 minutes. If you’ve waited 10 minutes and access to the server hasn’t appeared, then you need to contact technical support.
2. If a similar situation occurred during the initial preparation of the server and there is no important data on it yet, you can use the Reset Image button. Detailed information on how it works can be found in the General information article.

See also:

• Server is down
• Read-only filesystem
• Contact technical support